TERMS OF DELIVERY
Amber Golden Chain of Restaurants (“Amber”) reserves the right, in its sole discretion, without limitations, conditions and/or qualifications, and without need of prior notification, to limit, change, modify or cancel any order, and/or to refuse any service to any customer for any reason attributable to the unavailability of the items ordered, or other circumstances and conditions beyond the control of Amber which would render impossible or delay the fulfillment of its obligations; Provided that such events shall not be caused by any negligence on the part of Amber. Notwithstanding the receipt of any order confirmation, whether via electronic mail, facsimile, phone call or otherwise, it is understood by you that the delivery of your order by Amber and receipt of the payment corresponding to the same, shall constitute the sole act of final acceptance by Amber of such order. Verification of any information may be required prior to the acceptance or delivery of any order.
Upon delivery, you agree to pay in cash all fees and charges incurred in connection with your order, including any and all applicable taxes, at the rate in effect when the charges were incurred.
If you are not satisfied with your order, you may direct your concerns to the Amber Customer Care Hotline at 748-8888. If you wish to cancel your order prior to delivery, you may call the same number. Amber, however, reserves the right to refuse cancellation in case order has already been dispatched for delivery prior to receipt of your request.
From time to time, Products may be subject to special offers. Any special offer shall be subject to these Terms. In case of inconsistency between the special offer and these Terms, the latter shall prevail. Amber reserves the right to amend the conditions and/or availability of special offers, or withdraw them at its discretion. However, Amber will honor any order received before the withdrawal or amendment of the offer, without prejudice to any inadvertent technical mistake (which will be charged to the customer). All special offers are valid only within the promotional period, are subject to change, and are not valid in conjunction with other offers, unless otherwise stated.
LIMITATION OF LIABILITY
Amber shall not be liable for any loss, expense, cost or damage arising directly or indirectly out of, or in connection with delay beyond the estimated time or date of delivery, availability of Product/s at any given time, force majeure, and any circumstances beyond Amber’s control, and over which Amber could not have avoided even with the exercise of reasonable care, or any indirect or unforeseeable loss suffered or incurred by customers or third parties. In any event, Amber’s liability for any given transaction shall not exceed the total price charged for the relevant items. The products ordered should be consumed not later than two (2) hours from actual receipt. Amber will not be liable for any event that may arise as a result/consequence of products consumed beyond the specified time.
RESTRICTIONS ON USE
Materials from http://www.amber.com.ph and any other World Wide Web site owned, operated, licensed, or controlled by Amber Philippines or any of its related, affiliated, or subsidiary companies (together, 'Amber Philippines') may not be copied or distributed, or republished, uploaded, posted, or transmitted in any way, without the prior written consent of Amber EXCEPT: you may download one copy of the material on one computer for your personal, non-commercial home use only, provided you do not delete or change any copyright, trademark, or other proprietary notices. Modification or use of the materials for any other purpose violates Amber's intellectual property rights. The material in this site is provided for lawful purposes only. If you download software from our site, the software, including all files, images, contained in or generated by the software, and accompanying data (together, the 'Software') are deemed to be licensed to you by Amber . Neither title nor intellectual property rights are transferred to you, but remain with Amber, who owns full and complete title. You may not resell, decompile, reverse engineer, disassemble, or otherwise convert the Software to a human perceivable form.
All remarks, suggestions, ideas, graphics, or other information communicated to Amber through this site (together, the 'Submission') will forever be the property of Amber . Amber will not be required to treat any Submission as confidential, and will not be liable to pay or otherwise give consideration for Submission or any ideas in such Submissions that Amber may use for its business (including without limitation, product, or advertising ideas) and will not incur any liability as a result of any similarities that may appear in future Amber operations. Without limitation, Amber will have exclusive ownership of all present and future existing rights to the Submission of every kind and nature everywhere. Except as noted below in this paragraph, Amber will be entitled to use the Submission for any commercial or other purpose whatsoever without compensation to you or any other person sending the Submission. Personally identifiable information that may be received at this site is provided voluntarily by a visitor to this site. This information is for internal purposes only and is not sold or otherwise transferred to third parties of Amber or to other entities who are not involved in the operation of this site. Therefore, the above right to use Submissions is subject to this limited use of this information and excludes non-retained information. You acknowledge that you are responsible for whatever material you submit, and you, not Amber have full responsibility for the message, including its legality, reliability, appropriateness, originality, and copyright.
Except as described otherwise, all materials in the Amber site are made available only to provide information about Amber. Amber controls and operates this site from its principal office address in Metro Manila, Philippines and makes no representation that these materials are appropriate or available for use in other locations. If you use this site from other locations, you are responsible for compliance with applicable local laws.
The material in this site could include technical inaccuracies or typographical errors. Amber may make changes or improvements at any time. The materials in this site are provided “As Is” and without the warranties of any kind either expressed or implied, to the fullest extent permissible pursuant to applicable law. Amber disclaims all warranties or merchantability and fitness for a particular purpose. Amber does not warrant that the functions contained in the material will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. Amber does not warrant or make any representations regarding the use of or the result of the use of the material in this site in terms of their correctness, accuracy, reliability, or otherwise.
Amber or you may terminate this agreement at any time. You may terminate this agreement by destroying: (a) all materials obtained from all Amber sites, and (b) all related documentation and all copies and installations (together, the 'Materials'). Amber may terminate this agreement immediately without notice if, in its sole judgment, you breached any term or condition of this agreement. Upon termination, you must destroy all materials.
All intellectual property, including but not limited to trademarks, service marks, tradenames (collectively the 'Marks') in this site are proprietary to Amber. They may not be used, in any form or manner, or for any purpose without the prior written consent of Amber.
For Delivery Orders, the 20% senior citizen’s discount shall likewise apply to Amber food products subject to certain conditions: 1.) the senior citizen ID card number must be given while making the order online; 2.) the senior citizen ID card must also be presented upon delivery to verify the identity of the senior citizen entitled to the 20% discount. Consistent with the intent of the R.A. 9994, the phrase "exclusive use and enjoyment" of the senior citizen shall mean "for the senior citizen's personal consumption" only. As such, the 20% senior citizen discount shall not apply to "children's meals" which are primarily prepared and intentionally marketed for children. Similarly, the 20% senior citizen discount shall not apply to ‘precontracted’ party packages or bulk orders.
PERSONS WITH DISABILITIES
For Delivery Orders, the 20% discount shall likewise apply to Amber food products subject to certain conditions: 1.) the PWD ID card number must be given while making the order online; 2.) the PWD ID card must also be presented upon delivery to verify the identity of the person with disability entitled to the 20% discount.
Please wait for a call from our Customer Service Representative (CSR) for the FINAL BILL and confirmation of DATE and TIME of delivery.
Delivery charge depends on delivery area.
Amber hotline and online delivery service (884-8888) is available from 7AM - 9PM.
Delivery starts from 9AM - 7PM.
Amber Online Delivery service is available in Metro Manila and selected provincial areas.
Delivery service may be temporarily suspended during extreme weather conditions or other fortuitous events to ensure the safety of our riders.
Prices are subject to change without prior notice.
Cancellation of order must be done thru 884-8888 within 5 minutes after a call from our CSR.
Changes in the order will reset the selected delivery time but depends on the availability of delivery slot.